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Employee Assistance Program (EAP)

The ParTNers Employee Assistance Program (EAP) helps you and your family with both workplace and personal issues. Your ParTNers EAP provides confidential, financial, and legal services, assistance finding eldercare or dependent care services, emotional counseling and much more — all at NO COST to members and their dependents.

ParTNers EAP services are offered to all benefits eligible local education (K-12) employees who participate in any of the state's medical insurance plans, and their eligible family members have full access to both EAP and behavioral health services. COBRA participants are also eligible.

  • All services are confidential and available at no cost to employees and their dependents.
  • You can easily access services by calling Optum, our employee assistance and behavioral health provider at (855) 437-3486 — available 24 hours a day, 365 days a year.
  • You and your eligible dependents may use up to five, no cost counseling sessions per problem episode.


Preauthorization is required to utilize your EAP. Simply go to Here4TN.com or call (855) 437-3486 to obtain your preauthorization. If you prefer to access services over the phone, telephonic counseling is available as well as face-to-face appointments.


EAP services are offered at no cost to those individuals eligible to participate.

January 2018 Newsletter 

December 2017 Newsletter

November 2017 Newsletter

October 2017 Newsletter 

September 2017 Newsletter 




Just a few of the many issues ParTNers EAP can help with:

  • Family or relationship issues
  • Feeling anxious or depressed
  • Dealing with addiction
  • Legal or financial issues 
  • Child and elder care
  • Difficulties and conflicts at work
  • Grief and loss
  • Work/life balance


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